Penthouse Menswear is happy for you to return any item you purchase from our site within 14 calendar days of receiving it (Christmas Excluded). During this period you can return the item for any reason. If you return any item because of change of mind you will have to pay the cost of returning it. There will be no charge for returning an item that is faulty. All items however will be checked before shipping to ensure they are as described and are free from damage or faults. Your refund will be credited to the original payment method once the returned item has been received and inspected.
Unwanted goods must be returned in a fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
Exceptions: In the interest of health & safety we cannot accept returns of:
Underwear once the original sealed packaging and tags have been opened or removed.
Fragrance cannot be returned once original sealed packaging/tags have been removed.
Hats unless tags are still in place and packaging remains unopened and undamaged unless faulty.
How can I return items?
If you have purchased from our online site you can make a return in – store, via An Post or through a parcel or courier service. You must have your order number. If you purchased an item in store you can only return the item back to the store.
Returning items in –store
You are able to return any item you purchased in –store immediately provided you have your dispatch note and goods for return are in a resalable condition, unopened with tags and undamaged. Our store assistants will refund your original payment card or help you find an alternative. Refunds to cards can take 3 -5 working days to process and are the responsibility of your card provider. If you do not have your original payment with you and still wish to make a return, a Penthouse Menswear gift voucher will be offered to you.
Returning items by post
A returns form will be enclosed with your order. Simply complete your returns form and enclose it with your repackaged items and return it to Penthouse Menswear online PENTHOUSE, UNIT 39, LIFFEY VALLEY SHOPPING CENTRE, DUBLIN 22, D22 VE84
Returning items by courier/parcel services
A returns form will be enclosed with your order. Simply complete your returns form and enclose it with your repackaged items. Arrange for your desired courier service to collect your item or drop it of yourself and arrange to have sent to Penthouse Menswear Online PENTHOUSE, UNIT 39, LIFFEY VALLEY SHOPPING CENTRE, DUBLIN 22, D22 VE84
We are working hard to ship deliveries within 3 working days and have implemented measures for collecting and dispatching orders in line with advice from the HSE.
We would like to thank all our customers for their understanding in this time of uncertainty and wish you and your family well over the coming weeks. If you have any questions, please do not hesitate to contact us by emailing firstname.lastname@example.org or visiting our Facebook or Instagram pages for updated information.
Please note that courier services nationally are experiencing delays due to high volumes which may impact on delivery times.
Thank you and stay safe.
The Penthouse Menswear Team
Republic of Ireland & Northern Ireland via An Post
Free standard service delivery for order €70 and over.
Expected delivery dates between 2-4 working days from order placement date.
We always raise any delivery issues with our courier partners on your behalf and do our utmost to have any issues resolved as soon as possible.
Any item(s) undelivered by our courier partners must be received back in order for us to issue a refund or resend the item (s). If an item(s) is lost during the delivery process, then refunds can only be issued once the case is closed with our delivery partners.
What information do we collect about you?
Information is collected from you when you register with penthousemenswear.com, order goods from us, sign up to receive updates or when you participate in any online marketing competitions or surveys. This may include name, address, phone number, email address and card details. We do not store card details of any users for security reasons and card payments are processed currently by WixPayments. We may collect non-personal identification information about users whenever they interact with penthousemenswear.com. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
How will we use the information about you?
Information is collected about you to enable Penthouse Menswear to process any orders you make, manage your online account with us and where permitted, email you with relevant product offers and promotions. If you have signed up to receive marketing communication through our website you can unsubscribe here if you no longer wish to receive them. When processing your order, we may send your details to and use information from, credit reference and fraud prevention agencies. We also send your name, shipping address and contact telephone number and in some cases email address to DPD, Fastway or An Post for the purpose of delivering your goods in a timely manner. Penthouse Menswear will never share any of your personal information with any third-party companies for marketing purposes.
Penthouse Menswear, from time to time, would like to contact you with product offers and promotions, which may be of interest to you. If you have signed up or consented to this, we will contact you via email. If you no longer wish to receive these offers, you can unsubscribe at any time via our website.
Facebook: From time to time we collect user information through Facebook. The information collected is in the form of name, email and mobile phone number. By signing up to our forms on Facebook you are giving consent to receive occasional marketing material such as news, offers or updates on Penthouse menswear or Penthousemenswear.com. If you no longer wish to receive updates you can unsubscribe here.
Mobile: If you have consented we use your mobile phone number to occasionally contact you about offers, news or promotions. We currently store your mobile phone information with SendMode. At any time you can Opt out from receiving texts from us. If you wish to see the information we hold with SendMode on you please contact us. If you wish to unsubsribe from our text service click here.
In Store: If you signed up in store you can unsubscribe here
Access to your information & correction
We want to make sure that the information we hold about you is up-to-date & correct at all times. If you would like to receive a copy of all, or some, of the information that we hold about you, you have the right to do so. You can request this from us via email or in writing. Please allow 7-10 working days for this information to be processed. You may also ask us to remove or amend any information that we hold about you that you think is inaccurate. You can do this via email, telephone or in writing.
Cookies and Pixel tags
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information to provide the best possible user experience. Cookies help us to better understand your shopping habits, likes and how you prefer to shop. They do not pose any harm to your computer or electronic devices. Cookies do not allow us to access your device in any way and are only used to create a more personalized shopping experience either through browsing or through marketing communications. We use Google Analytics to provide us with this information and cookie data is stored with Google for duration of 26 months.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.
We also make use of pixel tags. A pixel tag is a piece of software, similar to a cookie, which is placed onto your browser. It allows us to identity what browser you use, customize your experience or show you relevant marketing communications based on your preferences. We make use of pixel tags through Facebook so when you visit our site it passes browsing information back so we can better customize your shopping experience.
If you no longer wish to have your data passed back to either Google Analytic or Facebook go to your browsing history on your device and clear your cache and browsing history. Please note that doing so will affect how the website performs on your device(s) afterwards.
If you have any further questions do not hesitate to contact us by phone on +35316200007 or by email email@example.com
Terms & Conditions and Legal
In these Terms and Conditions, 'affiliated entities' means any direct or indirect parent, subsidiaries, sponsors, or affiliated companies of Penthouse Menswear and shall include any others authorized by PenthouseMenswear.
2. Products and Pricing
3. Ordering Goods
4. Online promotions
Please read the following terms & conditions before proceeding with an order, you will be required to show that you have read and understood them. It is recommended that you print a copy of these Terms and Conditions for future reference.
This website and any other related digital material connected to said website is the property of Penthouse Menswear, Registered company number 3659698DH. All material on this website is copyright to Penthouse Menswear, and is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose
2. Products and Pricing
We make every effort to ensure that product descriptions are accurate at the time of uploading those products to the website. Penthouse Menswear reserves the right to withdraw any product from the website without any prior notification. Penthouse Menswear also reserves the right to amend prices of products without prior notification. Penthouse menswear reserves the right to amend pricing before delivery should any error occur on the site beyond our control arise due to human input, technical issues or outside interference.
Our products are all priced in Euro and are inclusive of VAT and delivery where appropriate. When paying, this is the amount that will be deducted from your debit or credit card. When purchasing products with any other currencies, debit or credit cards, the exchange rates will be set by the cardholder’s bank. Penthouse Menswear has no control over exchange rates. Any queries regarding fluctuations in rates should be directed to the cardholder’s bank.
3. Ordering Goods
When an order is placed on the Penthouse Menswear online store, you will receive a confirmation email confirming that we have received your order and that the order is being processed. Once the order has been dispatched you will receive a second email confirming this and it will include a tracking where applicable.
All products are subject to availability. Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products.
If products that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order please see returns section of our policy.
4. Online Promotions
From time to time Penthouse Menswear may offer promotional discounts, codes, coupons or other forms or promotions. These promotions may only be used on www.penthousemenswear.com and are not for use in-store unless otherwise stated. Penthouse Menswear also reserves the right to alter these promotions in any way without prior notification. Prices on www.penthousemenswear.com are automatically discounted by 10% of RRP across the majority of our products. Any resulting price increase that oocurs before times of sale or other promotions is done to reflect a more accurate discount. Certain products are not inclued in our automatic discount or in sales.
Intended use of the Site. The Site, its features and its Content (as defined below) are for personal and non-commercial use only. You may not use or otherwise exploit the Site and/or any Content in connection with any business or commercial undertaking (whether or not for profit). Your use of the Site and/or Content must at all times comply with all applicable laws, rules and regulations.
Content we make available on the Site. Penthouse Menswear may make available via the Site content, including (but not limited to) information, comments, reviews and other texts, photos, pictures and other images, films, movies, music and other audio files, software, applications or games (together referred to as “Content”). We, our affiliated entities and/or our licensors own all Content made available through the Site. Such Content is subject to copyright, trademark or other intellectual property rights and laws. Unless expressly stated otherwise, you may not reproduce, modify, disseminate or otherwise exploit our Content in any way or form without our prior express approval.
In addition, you acknowledge that the Site itself is protected by copyright law. You further acknowledge that Penthouse Menswear owns the trademarks “Penthouse Menswear”, and all associated Penthouse Menswear trade names, service marks and logos. All other trademarks used on the Site are the property of their respective owners. Penthouse Menswear trademarks and Penthouse Menswear logos may only be used in conjunction with goods produced by Penthouse Menswear or with the express prior approval of Penthouse Menswear. For the avoidance of doubt, the Penthouse Menswear logo may only be used by Penthouse Menswear.
PLEASE NOTE THAT UNAUTHORIZED USE OF THE SITE OR ANY CONTENT ON THE SITE (INCLUDING WITHOUT LIMITATION ANY SOFTWARE MADE AVAILABLE THROUGH THE SITE) MAY IN PARTICULAR JURISDICTIONS RESULT IN MONETARY DAMAGES AND OTHER CIVIL AND CRIMINAL PENALTIES INCLUDING WITHOUT LIMITATION, FOR COPYRIGHT INFRINGEMENT.
Content you share with us. We may include features on the Site that allow you to share your Content with us and other users of the Site. Please note that by sharing Content through the Site, your Content may become publicly accessible. You grant to Penthouse Menswear and its affiliated entities a worldwide, non-exclusive, transferable, royalty-free, perpetual, irrevocable right and license, without compensation to you: (a) to use, reproduce, distribute, adapt (including without limitation edit, modify, translate, and reformat), derive, transmit, display and perform, publicly or otherwise, such Content, in any media now known or hereafter developed, for Penthouse Mesnwear and/or the affiliated entities' business purposes, and (b) to sublicense the foregoing rights, through multiple tiers, to the maximum extent permitted by applicable law. The foregoing licenses shall survive any termination of your use of the Site, as further described below. For all of the Content you share through the Site, you represent and warrant that you have all rights necessary for you to grant these licenses, and that such Content, and your provision or creation thereof through the Site, complies with all applicable laws, rules, and regulations and does not infringe or otherwise violate the copyright, trademark, trade secret, privacy or other intellectual property or other rights of any third party, and is furthermore free from viruses and other malware. You further, to the extent permissible by law, irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding each item of user content that you submit. Please note that we do not solicit or encourage submissions of Content containing ideas or suggestions relating to the Site, our business or our affiliated entities’ businesses. If you send us any ideas or suggestions, regardless of the topic, we and our affiliated entities will have no obligations with respect to such ideas or suggestions and may use them for any purpose whatsoever.
Rules of Conduct. In using the Site, you agree to comply with the following “Rules of Conduct” as updated from time to time by us. Penthouse Menswear will fully cooperate with any law enforcement authorities and/or court order requesting or directing Penthouse Menswear to disclose the identity of anyone that has engaged in any violation of the Rules of Conduct, including (but not limited to) anyone that has posted information or materials in violation of the Rules of Conduct, and Penthouse Menswear reserves the right to moderate (including removing) any such information or materials at any time from this Site. While we may monitor and moderate your Content submitted via the Site, we are under no obligation to do so and assume no responsibility or liability arising from the Content, nor for any error, defamation, omission, falsehood, obscenity, profanity, danger, or inaccuracy contained in any user-generated Content on the Site.
You are prohibited from posting or transmitting, through or in connection with the Site:
1 Any unlawful, threatening, defamatory, obscene, scandalous, deceptive, fraudulent, tortious, obscene, pornographic, inflammatory, profane or infringing material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law;
2 Any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other computer code, file, or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment;
3 Any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letter," "pyramid scheme" or investment opportunity, or any other form of solicitation; and
4 Any material non-public information about a company without the proper authorization to do so.
In addition, you will not:
1 Use the Site for any fraudulent or unlawful purpose;
2 Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others, including without limitation others’ privacy rights or rights of publicity, or harvest or collect personally identifiable information about other users of the Site;
3 Impersonate any person or entity, including any of our (or our affiliated entities’) representatives; falsely state or otherwise misrepresent your affiliation with any person or entity; or express or imply that we endorse any statement or posting you make;
4 Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;
5 Access or use the Site through any technology or means other than those expressly designated by us (including, unless expressly designated by us, television set top boxes, television game consoles, digital video recorders or players, or video screens packaged and marketed as television sets);
6 Restrict or inhibit any other person from using the Site (including by hacking or defacing any portion of the Site);
7 Use the Site to advertise or offer to sell or buy any goods or services without our express prior written consent;
8 Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
9 Except as expressly permitted by applicable law, modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site;
10 Remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the Site;
11 Frame or mirror any part of the Site without our express prior written consent;
12 Create a database by systematically downloading and storing all or any Site content; or
13 Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Site, without our express prior written consent.
Liability. WHILE WE ENDEAVOR TO MAINTAIN THE INFORMATION ON THIS SITE ACCURATE AND UP-TO-DATE, YOU ACKNOWLEDGE THAT THIS SITE AND ALL CONTENT, INFORMATION AND MATERIALS MADE AVAILABLE THROUGH THIS SITE ARE PROVIDED TO YOU “AS IS” WITHOUT ANY EXPRESS WARRANTIES OR REPRESENTATIONS OF ANY KIND. PENTHOUSE MENSWEAR, ITS AFFILIATED ENTITIES AND THEIR RESPECTIVE LICENSORS DISCLAIM ALL STATUTORY AND IMPLIED REPRESENTATIONS, WARRANTIES, TERMS AND CONDITIONS WITH RESPECT TO THIS SITE AND ALL CONTENT, INFORMATION AND MATERIALS MADE AVAILABLE THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.We do not promise THAT THIS SITE, NOR ANY INFORMATION, CONTENT OR MATERIALS MADE AVAILABLE THROUGH THIS SITE, WILL BE ACCURATE, RELIABLE, COMPLETE, ERROR FREE OR COMPATIBLE WITH ANY PARTICULAR HARdWARE OR SOFTWARE. WITHOUT LIMITING THE FOREGOING, PENTHOUSE MENSWEAR, ITS AFFILIATED ENTITIES AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENtATIVES, LICENSORS AND PROVIDERS MAKE NO REPRESENTATION OR WARRANTY (a) REGARDING THE STATEMENTS, ACTS OR OMISSIONS OF ANY THIRD PARTIES; (B) THAT THIS SITE AND/OR ANY OF ITS FEATURES WILL BE AVAILABLE ON A TIMELY BASIS, OR THAT ACCESS TO THis SITE and/or any of its features WILL BE UNINTERRUPTED OR SECURE; (C) THAT DEFECTS OR ERRORS WILL BE CORRECTED; OR (D) THAT THE SITE OR THE SERVERS OR NETWORKS THROUGH WHICH THE SITE IS MADE AVAILABLE ARE SECURE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NEITHER PENTHOUSE MENSWEAR NOR ITS AFFILIATED ENTITIES, NOR ANY OF ITS AGENCIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, OR USE OF, THE SITE, ITS FEATURES OR ANY CONTENT MADE AVAILABLE THROUGH THE SITE, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES, TO THE EXTENT PERMITTED BY APPLICABLE LAW. OUR MAXIMUM LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE SHALL BE THE TOTAL AMOUNT PAID BY YOU TO US TO ACCESS AND USE THE SITE.
IT IS POSSIBLE THAT APPLICABLE LAW MAY NOT ALLOW FOR LIMITATIONS ON CERTAIN IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES; SOLELY TO THE EXTENT THAT SUCH LAW APPLIES TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
WE SHALL NOT BE LIABLE TO YOU FOR ANY OF THE FOLLOWING (WHETHER OR NOT WE WERE ADVISED OF, OR KNEW OF, THE POSSIBILITY OF SUCH LOSSES) WHETHER ARISING FROM ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, UNDER ANY TORT, INCLUDING NEGLIGENCE, FOR BREACH OF CONTRACT, FOR MISREPRESENTATION (OTHER THAN FRAUDULENT MISREPRESENTATION), INTELLECTUAL PROPERTY INFRINGEMENT OR UNDER ANY STATUTE OR OTHERWISE.
ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSSES;
1 ANY LOSSES OR DAMAGES ARISING OUT OF CHANGES MADE TO THE CONTENT OF THIS SITE BY UNAUTHORISED THIRD PARTIES;
2 ANY LOSS OF BUSINESS, DATA, PROFITS, REVENUE, GOODWILL, USE OR ANTICIPATED SAVINGS;
3 LOSS OR DAMAGE TO YOUR, OR ANY THIRD PARTY’S, DATA OR RECORDS; OR
WE DO NOT SEEK TO EXCLUDE OR LIMIT OUR LIABILITY TO YOU FOR: DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE;
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